In 2006 my company, Metro PM, took over the management of a number of residential property schemes in Shropshire We started using a small contractor to clean the communal areas and windows of these schemes but received numerous complaints about quality and reliability.
Therefore, after a period of sub-standard service, lack of local support and unresolved problems the contract was placed with Prime Facilities.
Since Prime Facility Services commenced operations in 2006 we have been very pleased with the change. The cleaning standards have improved, the local supervisor attends site regularly and they have not let me down. Prime Facility Services also help channel residents requests to the right resource and have been flexible, attentive and professional.
I would highly recommend Prime Facility Services and in my experience I have found them to deliver what they promise, respond to any problems quickly and provide quality services and value for money.