In 2009 our company were using a large multi-national company called OCS for our cleaning requirements. However, for a number of months we encountered numerous problems with OCS. They did not solve our complaints and communication with them was difficult – the supervisor often failed to turn up for reviews and quality checks.
Therefore, after a long period of sub standard service, lack of local support and unresolved problems the contract was terminated with OCS and placed with Prime Facilities.
Since Prime Facility Services commenced operations in January 2009 we have been very pleased with the change. The cleaning standards have improved, the local supervisor attends site regularly and does not let me down.
I would highly recommend Prime Facility Services and in my experience I have found them to deliver what they promise, respond to any problems quickly and provide quality services and value for money.