Established in 1936, Ricoh provide document services, consulting, software and hardware to businesses around the world. With over 108,000 employees worldwide Ricoh has its main European manufacturing centre located in Telford, UK. Here nearly 1,000 employees work at the 32,000-square metre factory.

Ricoh UK have a strategy to group related services into a single contract – this helps:

• Reduce the number of suppliers to deal with
• Provides a single point of contact
• Achieves economies of scale and value for money by grouping “soft FM” services together from a capable contractor

Ricoh chose Prime Facility Services after a 6-month tendering process as they were able to show their understanding of Ricoh’s requirements, demonstrate a track record of success in managing cleaning and soft FM type operations in large factory environments, and produce a cost effective and competitive solution.

Over the new contract Prime will have to achieve stringent KPIs relating to quality, staff appearance & attitude, safe working, response to urgent requests, regular productivity initiatives, consolidated invoicing and management reporting.

We provide tailored cleaning solutions for every business.

Our contract cleaning services are designed to deliver exceptional cleaning solutions tailored to meet the unique needs of your business.