Avery Healthcare operates residential, dementia and nursing care homes throughout the UK, with a focus on the highest possible standards of living for their residents and peace of mind for family and friends alike.
Avery appear in the Top 20 Care Home Group awards for 2017 and 2018 and are also finalists in the Health Investor Awards for 2018. They operate over 50 sites in the UK.
In Rugeley Staffs, the local scheme manager decided to address these problems and outsourced the grounds maintenance to a local owner managed business in order to achieve better focus, quality and responsibility.
He trusted Spencer Galley from Prime Facility Services to take this work on and the subsequent results have been first class.
This site gets regular, pre-arranged visits from skilled, experienced, trained groundsmen who wear uniform and arrive in liveried vehicles.
All health & safety aspects of the work are covered, and a supervisor ensures the site manager is 100% satisfied with the work completed on every visit.
Since 2013, Avery has built on this relationship and awarded the grounds contracts to Prime on 13 other sites in the group and are now exploring other services Prime can offer including communal cleaning, gutter & window cleaning.
Just over 5 years ago all the grounds maintenance tasks were performed by Avery’s own technical teams.
These teams were not always skilled, experienced, qualified groundsmen so the quality and attention to detail required by Avery were not easy to achieve.
In addition, these technical teams often had other tasks and responsibilities on site which took precedence.
The result was grounds which lacked attention and care and reflected badly on the group and the site manager.
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