Would just like to say how great your team have worked and what a difference has been made to the central stairwell. Two more to go and sure they will look great too. I have thanked them but if you could also let them know their dedication to detail hasn’t gone unnoticed by other Wrekin staff.

We have been using Prime Facility Services since September 2012 when our previous contractor retired. Since they took over we have found them to be reliable, diligent and flexible.

I would highly recommend Prime Facility Services and in my experience I have found them to deliver what they promise, respond to any problems quickly and provide quality services and value for money.

We moved to larger premises near Wolverhampton in the summer of 2010 and decided to invest in regular cleaning services for our new offices.

We tendered our business and awarded our contract to Prime Facility Services who already had clients on our industrial estate and came recommended.

Since Prime Facility Services took over they have never let us down and the standard of their work is very high. We get a regular visit from the local supervisor and communication and co-operation between both parties is excellent.

I would not hesitate in recommending Prime Facility Services to other local companies.

In 2007 our superstore was using a large cleaning company called Rentokil Initial for our cleaning requirements. However, for a number of months we encountered numerous problems with Initial such as no cover for holidays, high turnover of supervisors and generally poor planning and communication. We tried to meet with Initial to solve these problems as we are a busy 7 day/week superstore but they often failed to turn up for meetings. We were then approached by Prime Facility Services who already had contracts in our area.

Since Prime Facility Services commenced operations in January 2009 we have been delighted with the change. The cleaning standards are consistently high and the local supervisor sorts out any problems and manages holidays and absence very well. This means we can concentrate on other more important parts of our business...

In 2008 we opened new, purpose built premises in Erdington, Birmingham.To ensure these facilities are kept in good condition we approached Prime Facility Services to take over the management of the cleaning services contract as they already cleaned another Midlands office for us.

I am happy to recommend Prime Facility Services and in our experience we have found them to be efficient, reliable and give us excellent value for money.

In 2006 the Shropshire Fire Authority tender was issued and Prime Facility Services were invited to bid. Initially the Authority decided to retain the incumbent supplier – Mitie Cleaning – who was the most economic. However, after a lengthy period of sub standard service, lack of local support and unresolved problems the contract was terminated with Mitie and placed with Prime Facilities.

Since Prime Facility Services commenced operations in January 2008 the Authority and its staff have been delighted with the change. The cleaning standards have improved, the local supervisors have built and maintained excellent relationships at each site, any problems are quickly resolved and the monthly customer satisfaction scores have been consistently high...